Us

VALPOVIÑA TURISMO IS A TOUR OPERATOR THAT BEGAN ACTIVITIES IN 2001 , dedicated to organizing regional, national and international trips with qualified professional staff, delivering services with quality, seriousness, responsibility and empathy, developing and generating a tourist offer for the receptive market taking into account local communities, fair trade and sustainable tourism.

We have a fleet of our own vehicles with a rigorous maintenance plan to guarantee availability, safety, and comfort for our customers.

FROM AN ADMINISTRATIVE PERSPECTIVE , the company has the appropriate structure to respond to the needs of our clients and stakeholders. Our processes are constantly monitored and supervised, allowing for excellent management and long-term growth.

Our work philosophy is to deliver a service that fully meets our customers' expectations, continuously improve our products, and prioritize human resources and personal development. Quality and efficiency are our guiding principles. We are certified under the international quality standard ISO 9001:2015 and NCH 3067:2013 for tour operators in Chile.

The following are our strategic definitions:

I. Vision:

“To be a leading company in the national market, with a regional emphasis as a local operator—DMC (Destination Management Company). To position our products and services in the national and international markets and achieve long-term sales growth.”

II. Mission:

“VALPOVIÑA TURISMO LIMITADA has been a DMC company since 2001, dedicated to organizing trips with qualified professional staff, delivering guaranteed services with quality, seriousness, responsibility, and empathy to serve national and foreign tourists.

Since mid-2012, VALPOVIÑA TURISMO LIMITADA began developing and generating tourism offerings for the outbound and inbound markets.

III. Quality Policy:

VALPOVIÑA Turismo Limitada is dedicated to organizing national and international trips and has implemented a quality management system integrating ISO 9001:2015 and NCh 3067:2013 standards, committing to its performance:

Satisfy the needs of your customers according to the service offered.
Maintain good relationships with our stakeholders through compliance with agreements and requirements.
To have an increasing level of effectiveness in products and services in order to maintain a permanent continuous improvement of the company's quality standards.
Recognize the importance of human resources, where personal development is a fundamental element.
Consolidate our commitment and good practices by maintaining our sustainability policy